Missed charges fell from 42% to 5% in just two weeks at the worst-performing locations, with zero added operational friction.

Across hundreds of daily transactions, employees were forgetting to charge for up to 42% of add-ons and special items during peak hours. These weren't isolated mistakes—they were small, repeated misses that quietly added up to serious revenue loss across the brand.

Franchisee profitability is a north star for our brand. Meadow AI helps us improve margins with real-time visibility into store operations, from mystery shopper audits to missed charges and upselling. Most importantly, it gives our franchisees and franchisor a shared view of the business, so we can work from the same data and align around the same opportunities.

Meadow AI stepped in to shine a light on where leakage was happening. By using computer vision to match each order against the POS, Meadow flagged missed charges in real time and revealed clear shift-level patterns, especially during lunch rush, so managers knew exactly where to act.

In just two weeks, the missed charge rate at the worst-performing locations fell from 42% to 5%, with zero added operational friction.